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After the live, online training is completed, providers will complete a 15-minute standard patient interaction assessment, where a member of the study team will act as a client and the provider will attempt to use TMI techniques during their interaction. The conversation will be coded by a study team member using the MI Coach Rating Scale [20], and a feedback report will be generated and sent to the provider.
JMIR Res Protoc 2025;14:e64186
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It is scored on a 5-point Likert scale ranging from 5 (strongly agree) to 1 (strongly disagree), where higher scores indicate a system that is easier to use. The second measure was the short version of the Post-Study System Usability Questionnaire (PSSUQ), a 16-item survey that assesses users’ perceived satisfaction with a system [32]. Scoring is based on a 7-point Likert scale ranging from 1 (strongly agree) to 7 (strongly disagree). Lower scores indicate satisfaction with the system.
JMIR Hum Factors 2025;12:e59780
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PHC was designed to be used in the clinic setting, where staff provide earbuds and assign a tablet with a privacy screen to the patient. To use the intervention, patients log on to a device, answer four demographic tailoring questions, and then answer risk behavior assessment questions at the start of each intervention module. Based on this information, PHC generates tailored messages. A clip of the intervention that depicts an excerpt from the adherence module is available online [36].
JMIR Mhealth Uhealth 2021;9(3):e21128
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The making of PHC was a dynamic 3-year endeavor involving many stakeholders. The goal was to build a Web-based intervention that would support and be adopted by HIV clinics, be easily updated and scaled up, and improve patient health outcomes. We engaged a user-centered approach and gathered detailed and iterative feedback on the many steps taken to design, develop, and implement PHC from prospective HIV-patient users and HIV providers, including both implementers and gatekeepers.
JMIR Form Res 2019;3(2):e10688
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