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Effect of Artificial Intelligence Helpfulness and Uncertainty on Cognitive Interactions with Pharmacists: Randomized Controlled Trial

Effect of Artificial Intelligence Helpfulness and Uncertainty on Cognitive Interactions with Pharmacists: Randomized Controlled Trial

The unmatched characteristics were denoted by a red “X,” while matched ones by a green check. Figure 1 shows a prediction with 4 green checks. The AI histogram displayed the probability distribution from 50 AI predictions, each representing the AI’s estimated likelihood that its predicted NDC matches the expected NDC. These probabilities form the histogram, illustrating the AI software “confidence” in the match status.

Chuan-Ching Tsai, Jin Yong Kim, Qiyuan Chen, Brigid Rowell, X Jessie Yang, Raed Kontar, Megan Whitaker, Corey Lester

J Med Internet Res 2025;27:e59946