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Enhancing Efficiency and User Experience of Digital Community Health Worker Payments in Zanzibar: Implementation Report

Enhancing Efficiency and User Experience of Digital Community Health Worker Payments in Zanzibar: Implementation Report

D-tree was among the first organizations working in an LMIC to adopt digital payments. In 2011, D-tree piloted mobile money payments for CHWs, supervisors, and emergency transportation services [19,20]. In the next decade, organizations introduced digital payments for CHWs, such as malaria spray teams in Zambia, CHWs in Bangladesh and Kenya, tuberculosis screeners in Pakistan, and many others [19,21-24]. Donors accelerated the digital transition.

Lee Pyne-Mercier, Krishna Jafa, Susan Maigua, Jennifer Muli, Elijah Gichinga, Antony Khaemba, Nitusima Kataraia, Aisha Mohammed, Frank Kamangadazi Tembo, Imran Esmail, Giulia V R Besana, Heiko Hornung, Ali Makame Zubeir

JMIR Med Inform 2025;13:e65325