TY - JOUR AU - Berry, Michael AU - Taylor, Lauren AU - Huang, Zhuoran AU - Chwyl, Christina AU - Kerrigan, Stephanie AU - Forman, Evan PY - 2023 DA - 2023/11/6 TI - Automated Messaging Delivered Alongside Behavioral Treatment for Weight Loss: Qualitative Study JO - JMIR Form Res SP - e50872 VL - 7 KW - mobile health technology KW - weight loss KW - tailored messaging KW - lifestyle modification KW - mobile health KW - mHealth KW - messaging KW - intervention KW - overweight KW - obesity KW - qualitative KW - thematic analysis AB - Background: Mobile health interventions for weight loss frequently use automated messaging. However, this intervention modality appears to have limited weight loss efficacy. Furthermore, data on users’ subjective experiences while receiving automated messaging–based interventions for weight loss are scarce, especially for more advanced messaging systems providing users with individually tailored, data-informed feedback. Objective: The purpose of this study was to characterize the experiences of individuals with overweight or obesity who received automated messages for 6-12 months as part of a behavioral weight loss trial. Methods: Participants (n=40) provided Likert-scale ratings of messaging acceptability and completed a structured qualitative interview (n=39) focused on their experiences with the messaging system and generating suggestions for improvement. Interview data were analyzed using thematic analysis. Results: Participants found the messages most useful for summarizing goal progress and least useful for suggesting new behavioral strategies. Overall message acceptability was moderate (2.67 out of 5). From the interviews, 2 meta-themes emerged. Participants indicated that although the messages provided useful reminders of intervention goals and skills, they did not adequately capture their lived experiences while losing weight. Conclusions: Many participants found the automated messages insufficiently tailored to their personal weight loss experiences. Future studies should explore alternative methods for message tailoring (eg, allowing for a higher degree of participant input and interactivity) that may boost treatment engagement and efficacy. Trial Registration: ClinicalTrials.gov NCT05231824; https://clinicaltrials.gov/study/NCT05231824 SN - 2561-326X UR - https://formative.jmir.org/2023/1/e50872 UR - https://doi.org/10.2196/50872 UR - http://www.ncbi.nlm.nih.gov/pubmed/37930786 DO - 10.2196/50872 ID - info:doi/10.2196/50872 ER -