TY - JOUR AU - Pinto da Costa, Mariana PY - 2022 DA - 2022/6/2 TI - An Intervention to Connect Patients With Psychosis and Volunteers via Smartphone (the Phone Pal): Development Study JO - JMIR Form Res SP - e35086 VL - 6 IS - 6 KW - intervention KW - intervention development KW - digital mental health KW - psychosis KW - severe mental illness KW - volunteering KW - volunteer KW - mental health KW - mental illness KW - development KW - design KW - user centered design KW - smartphone KW - mobile phone KW - mobile health KW - mHealth KW - MRC framework KW - Medical Research Council framework AB - Background: Intervention development is a critical stage. However, evidence indicates that the substandard reporting of intervention details is widespread. Objective: This study aimed to provide an overview of the guiding frameworks, methodology, and stages for the design and construction of a new complex intervention—the Phone Pal. Methods: The intervention development process followed the Medical Research Council framework for developing complex interventions as well as the person-based approach. The intervention was developed following the evidence synthesis of a literature review, a focus group study, and a survey after consultation and input from advisory groups with a range of stakeholders, including patients, volunteers, clinicians, and academics. Results: The developed logic model outlines the contextual factors, intervention, mechanisms of change, and short- and long-term outcomes. The operationalized intervention required matching 1 patient with 1 volunteer to communicate with each other through a smartphone via SMS text messages, WhatsApp messages or email, and audio or video calls. Each participant was encouraged to communicate with their match at least once per week for a 12-week period using informal conversation. Conclusions: The systematic process and theoretically sound strategy through which this intervention was developed can provide insights to future researchers on the reality of developing and preparing the operationalization of a digital intervention using multiple components. SN - 2561-326X UR - https://formative.jmir.org/2022/6/e35086 UR - https://doi.org/10.2196/35086 UR - http://www.ncbi.nlm.nih.gov/pubmed/35653171 DO - 10.2196/35086 ID - info:doi/10.2196/35086 ER -