TY - JOUR AU - Wilczewski, Hattie AU - Paige, Samantha R AU - Ong, Triton AU - Soni, Hiral AU - Barrera, Janelle F AU - Welch, Brandon M AU - Bunnell, Brian E PY - 2022 DA - 2022/11/11 TI - Providers’ Perspectives on Telemental Health Usage After the COVID-19 Pandemic: Retrospective Analysis JO - JMIR Form Res SP - e39634 VL - 6 IS - 11 KW - telemedicine KW - telehealth KW - COVID-19 KW - telemental health KW - mental health KW - pandemic KW - perception KW - use KW - usefulness KW - usage KW - workflow AB - Background: Mental health care pivoted to telemedicine during the COVID-19 pandemic, and there is uncertainty around the sustainability of this rapid shift. Objective: This study examined how intentions to continue using telemedicine after the COVID-19 pandemic are influenced by provider perceptions of usefulness, ease of use, and professional social influence, facilitating organizational conditions. Methods: We conducted a web-based, cross-sectional survey of 369 telemental health providers between February and March 2021. A hierarchical linear regression analysis was conducted to predict intentions to continue using telemedicine after the COVID-19 pandemic. Results: Most providers began using telemedicine in March 2020 or later (257/369, 69.6%) and attended to ≥50% of their clients via telemedicine (299/369, 81.0%). Intention to continue using telemedicine after the COVID-19 pandemic was predicted by the telemedicine caseload (β=.10; P=.005), perceived usefulness in general (β=.10; P=.008), ease of use (β=.08; P=.04), social influence (β=.68; P<.001), and facilitating conditions (β=.08; P=.047). Conclusions: Exploration of the predictors of telemedicine usage beyond the COVID-19 pandemic aids in surveillance of telemedicine usage, integration with future clinic workflows, and the shaping of public policy. It is important to consider telemedicine services as not only a response to a crisis but also an effective and useful solution for everyday life. Our results suggest widespread, sustainable telemedicine adoption. SN - 2561-326X UR - https://formative.jmir.org/2022/11/e39634 UR - https://doi.org/10.2196/39634 UR - http://www.ncbi.nlm.nih.gov/pubmed/36322787 DO - 10.2196/39634 ID - info:doi/10.2196/39634 ER -