%0 Journal Article
%@ 2561-326X
%I JMIR Publications
%V 6
%N 11
%P e39634
%T Providers’ Perspectives on Telemental Health Usage After the COVID-19 Pandemic: Retrospective Analysis
%A Wilczewski,Hattie
%A Paige,Samantha R
%A Ong,Triton
%A Soni,Hiral
%A Barrera,Janelle F
%A Welch,Brandon M
%A Bunnell,Brian E
%+ Doxy.me Research, Doxy.me Inc, 3445 Winton Pl, Suite 114, Rochester, NY, 14623, United States, 1 8444369963, hattie.wilczewski@doxy.me
%K telemedicine
%K telehealth
%K COVID-19
%K telemental health
%K mental health
%K pandemic
%K perception
%K use
%K usefulness
%K usage
%K workflow
%D 2022
%7 11.11.2022
%9 Original Paper
%J JMIR Form Res
%G English
%X Background: Mental health care pivoted to telemedicine during the COVID-19 pandemic, and there is uncertainty around the sustainability of this rapid shift. Objective: This study examined how intentions to continue using telemedicine after the COVID-19 pandemic are influenced by provider perceptions of usefulness, ease of use, and professional social influence, facilitating organizational conditions. Methods: We conducted a web-based, cross-sectional survey of 369 telemental health providers between February and March 2021. A hierarchical linear regression analysis was conducted to predict intentions to continue using telemedicine after the COVID-19 pandemic. Results: Most providers began using telemedicine in March 2020 or later (257/369, 69.6%) and attended to ≥50% of their clients via telemedicine (299/369, 81.0%). Intention to continue using telemedicine after the COVID-19 pandemic was predicted by the telemedicine caseload (β=.10; P=.005), perceived usefulness in general (β=.10; P=.008), ease of use (β=.08; P=.04), social influence (β=.68; P<.001), and facilitating conditions (β=.08; P=.047). Conclusions: Exploration of the predictors of telemedicine usage beyond the COVID-19 pandemic aids in surveillance of telemedicine usage, integration with future clinic workflows, and the shaping of public policy. It is important to consider telemedicine services as not only a response to a crisis but also an effective and useful solution for everyday life. Our results suggest widespread, sustainable telemedicine adoption. 
%M 36322787
%R 10.2196/39634
%U https://formative.jmir.org/2022/11/e39634
%U https://doi.org/10.2196/39634
%U http://www.ncbi.nlm.nih.gov/pubmed/36322787