@Article{info:doi/10.2196/35086, author="Pinto da Costa, Mariana", title="An Intervention to Connect Patients With Psychosis and Volunteers via Smartphone (the Phone Pal): Development Study", journal="JMIR Form Res", year="2022", month="Jun", day="2", volume="6", number="6", pages="e35086", keywords="intervention; intervention development; digital mental health; psychosis; severe mental illness; volunteering; volunteer; mental health; mental illness; development; design; user centered design; smartphone; mobile phone; mobile health; mHealth; MRC framework; Medical Research Council framework", abstract="Background: Intervention development is a critical stage. However, evidence indicates that the substandard reporting of intervention details is widespread. Objective: This study aimed to provide an overview of the guiding frameworks, methodology, and stages for the design and construction of a new complex intervention---the Phone Pal. Methods: The intervention development process followed the Medical Research Council framework for developing complex interventions as well as the person-based approach. The intervention was developed following the evidence synthesis of a literature review, a focus group study, and a survey after consultation and input from advisory groups with a range of stakeholders, including patients, volunteers, clinicians, and academics. Results: The developed logic model outlines the contextual factors, intervention, mechanisms of change, and short- and long-term outcomes. The operationalized intervention required matching 1 patient with 1 volunteer to communicate with each other through a smartphone via SMS text messages, WhatsApp messages or email, and audio or video calls. Each participant was encouraged to communicate with their match at least once per week for a 12-week period using informal conversation. Conclusions: The systematic process and theoretically sound strategy through which this intervention was developed can provide insights to future researchers on the reality of developing and preparing the operationalization of a digital intervention using multiple components. ", issn="2561-326X", doi="10.2196/35086", url="https://formative.jmir.org/2022/6/e35086", url="https://doi.org/10.2196/35086", url="http://www.ncbi.nlm.nih.gov/pubmed/35653171" }