<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE article PUBLIC "-//NLM//DTD Journal Publishing DTD v2.0 20040830//EN" "journalpublishing.dtd"><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" dtd-version="2.0" xml:lang="en" article-type="letter"><front><journal-meta><journal-id journal-id-type="nlm-ta">JMIR Form Res</journal-id><journal-id journal-id-type="publisher-id">formative</journal-id><journal-id journal-id-type="index">27</journal-id><journal-title>JMIR Formative Research</journal-title><abbrev-journal-title>JMIR Form Res</abbrev-journal-title><issn pub-type="epub">2561-326X</issn><publisher><publisher-name>JMIR Publications</publisher-name><publisher-loc>Toronto, Canada</publisher-loc></publisher></journal-meta><article-meta><article-id pub-id-type="publisher-id">v9i1e78907</article-id><article-id pub-id-type="doi">10.2196/78907</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Letter</subject></subj-group></article-categories><title-group><article-title>Effectiveness of Text Message Outreach to Promote Enrollment in a Government Food Assistance Program: Pilot Randomized Trial</article-title></title-group><contrib-group><contrib contrib-type="author" corresp="yes" equal-contrib="yes"><name name-style="western"><surname>Melnick</surname><given-names>Emily M</given-names></name><degrees>MPH, PhD</degrees><xref ref-type="aff" rid="aff1">1</xref><xref ref-type="aff" rid="aff2">2</xref><xref ref-type="fn" rid="equal-contrib1">*</xref></contrib><contrib contrib-type="author" equal-contrib="yes"><name name-style="western"><surname>Acciai</surname><given-names>Francesco</given-names></name><degrees>PhD</degrees><xref ref-type="aff" rid="aff1">1</xref><xref ref-type="fn" rid="equal-contrib1">*</xref></contrib><contrib contrib-type="author"><name name-style="western"><surname>Vaudrin O&#x2019;Reilly</surname><given-names>Nicole</given-names></name><degrees>MS, RD</degrees><xref ref-type="aff" rid="aff3">3</xref></contrib><contrib contrib-type="author"><name name-style="western"><surname>Jossefides</surname><given-names>Mindy</given-names></name><degrees>RD</degrees><xref ref-type="aff" rid="aff3">3</xref></contrib><contrib contrib-type="author"><name name-style="western"><surname>Ronan</surname><given-names>A Bea</given-names></name><degrees>MNSP</degrees><xref ref-type="aff" rid="aff1">1</xref></contrib><contrib contrib-type="author"><name name-style="western"><surname>Ohri-Vachaspati</surname><given-names>Punam</given-names></name><degrees>PhD, RD</degrees><xref ref-type="aff" rid="aff1">1</xref></contrib></contrib-group><aff id="aff1"><institution>College of Health Solutions, Arizona State University</institution><addr-line>425 N 5th St</addr-line><addr-line>Phoenix</addr-line><addr-line>AZ</addr-line><country>United States</country></aff><aff id="aff2"><institution>Department of Psychology, University of Denver</institution><addr-line>Denver</addr-line><addr-line>CO</addr-line><country>United States</country></aff><aff id="aff3"><institution>Inter Tribal Council of Arizona</institution><addr-line>Phoenix</addr-line><addr-line>AZ</addr-line><country>United States</country></aff><contrib-group><contrib contrib-type="editor"><name name-style="western"><surname>Mavragani</surname><given-names>Amaryllis</given-names></name></contrib></contrib-group><contrib-group><contrib contrib-type="reviewer"><name name-style="western"><surname>Zimmer</surname><given-names>Meghan</given-names></name></contrib><contrib contrib-type="reviewer"><name name-style="western"><surname>Estrade</surname><given-names>Michelle</given-names></name></contrib></contrib-group><author-notes><corresp>Correspondence to Emily M Melnick, MPH, PhD, College of Health Solutions, Arizona State University, 425 N 5th St, Phoenix, AZ, United States, 1 (480) 965-2100; <email>emily.melnick@asu.edu</email></corresp><fn fn-type="equal" id="equal-contrib1"><label>*</label><p>these authors contributed equally</p></fn></author-notes><pub-date pub-type="collection"><year>2025</year></pub-date><pub-date pub-type="epub"><day>31</day><month>10</month><year>2025</year></pub-date><volume>9</volume><elocation-id>e78907</elocation-id><history><date date-type="received"><day>11</day><month>06</month><year>2025</year></date><date date-type="rev-recd"><day>26</day><month>09</month><year>2025</year></date><date date-type="accepted"><day>28</day><month>09</month><year>2025</year></date></history><copyright-statement>&#x00A9; Emily M Melnick, Francesco Acciai, Nicole Vaudrin O&#x2019;Reilly, Mindy Jossefides, A Bea Ronan, Punam Ohri-Vachaspati. Originally published in JMIR Formative Research (<ext-link ext-link-type="uri" xlink:href="https://formative.jmir.org">https://formative.jmir.org</ext-link>), 31.10.2025. </copyright-statement><copyright-year>2025</copyright-year><license license-type="open-access" xlink:href="https://creativecommons.org/licenses/by/4.0/"><p>This is an open-access article distributed under the terms of the Creative Commons Attribution License (<ext-link ext-link-type="uri" xlink:href="https://creativecommons.org/licenses/by/4.0/">https://creativecommons.org/licenses/by/4.0/</ext-link>), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR Formative Research, is properly cited. The complete bibliographic information, a link to the original publication on <ext-link ext-link-type="uri" xlink:href="https://formative.jmir.org">https://formative.jmir.org</ext-link>, as well as this copyright and license information must be included.</p></license><self-uri xlink:type="simple" xlink:href="https://formative.jmir.org/2025/1/e78907"/><abstract><p>Findings from a pilot randomized trial of 916 households indicated that outreach text messages were not an effective strategy to increase enrollment in the United States Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) among eligible households in Arizona.</p></abstract><kwd-group><kwd>United States</kwd><kwd>WIC</kwd><kwd>SNAP</kwd><kwd>text messaging</kwd><kwd>intervention</kwd><kwd>women, infants, and children</kwd><kwd>Supplemental Nutrition Assistance Program</kwd></kwd-group></article-meta></front><body><sec id="s1" sec-type="intro"><title>Introduction</title><p>The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) provides nutritious food packages, nutrition education, breastfeeding support, and health care referrals for pregnant and postpartum women and children aged 0&#x2010;4 years from low-income households in the United States [<xref ref-type="bibr" rid="ref1">1</xref>]. WIC participation improves dietary and health outcomes and reduces health disparities [<xref ref-type="bibr" rid="ref2">2</xref>]. However, many eligible households do not participate. Among those eligible for both WIC and the Supplemental Nutrition Assistance Program (SNAP) [<xref ref-type="bibr" rid="ref3">3</xref>], another US food assistance program, about half participate in only SNAP and miss the additional benefits WIC provides [<xref ref-type="bibr" rid="ref4">4</xref>]. In response, US agencies have called for outreach efforts to boost enrollment among SNAP-participating households eligible but not participating in WIC [<xref ref-type="bibr" rid="ref5">5</xref>]. Increasing WIC participation is particularly important among American Indians who face higher rates of food insecurity [<xref ref-type="bibr" rid="ref6">6</xref>], alongside declining WIC participation [<xref ref-type="bibr" rid="ref7">7</xref>].</p><p>Text message outreach may offer a low-cost, scalable approach to encourage WIC enrollment among eligible SNAP-participating households [<xref ref-type="bibr" rid="ref2">2</xref>]. No studies have evaluated impacts of such outreach in American Indian populations. This study evaluated a pilot randomized text message intervention aimed at increasing enrollment in the Inter Tribal Council of Arizona, Inc. (ITCA) WIC program. We hypothesized that households receiving persuasive outreach texts would be more likely to enroll in ITCA WIC than those who did not.</p></sec><sec id="s2" sec-type="methods"><title>Methods</title><sec id="s2-1"><title>Study Overview</title><p>We conducted a pilot randomized trial among likely-WIC-eligible SNAP households in the ITCA WIC service area, including urban areas and tribal lands. The Arizona Department of Economic Security, which administers SNAP, provided the target population list. After eligibility screening, households were randomized in a 1:1 ratio to intervention and delayed control groups using a computerized random number generator. Participants were blinded to trial arm allocation, while evaluators were not. The study adhered to CONSORT (Consolidated Standards of Reporting Trials) guidelines (<xref ref-type="supplementary-material" rid="app1">Checklist 1</xref>).</p><p>In February 2024, intervention households were sent a persuasive outreach text message via Teletask (Fair Oaks) that included the message, &#x201C;Want healthy foods for your family? WIC is just a click away. With SNAP, you may already qualify.&#x201D; The text message was developed by the study team in partnership with a communication specialist then field-tested with ITCA WIC local agency staff and low-income adults to assess persuasiveness and relevance for the target audience. Control households did not receive any texts during the 3-month (February-April 2024) evaluation period. To assess intervention effects, we conducted a per-protocol analysis, excluding 177 households in the intervention group that did not successfully receive the text message. Excluded households were demographically similar to those that successfully received the message, which, in turn, were similar to the delayed control group.</p><p>All analyses were run in Stata 16 (StataCorp). We used the command &#x201C;proportion<italic>&#x201D;</italic> to obtain group-specific enrollment proportions, estimated standard errors, and logit-transformed confidence intervals. A Pearson <italic>&#x03C7;</italic><sup>2</sup> test (<italic>&#x03B1;</italic>=.05, two-tailed) compared enrollment rates across groups. The final analytical sample included 916 likely-WIC-eligible households with no missing data.</p></sec><sec id="s2-2"><title>Ethical Considerations</title><p>The intervention was implemented by ITCA WIC using data shared through an agreement with the Arizona Department of Economic Security. Because the text messages were sent as a part of programmatic improvement efforts and data shared were per a data sharing agreement protocol, consent to participate in this study was not required. All data were de-identified prior to analysis. Households did not receive compensation. The Arizona State University Institutional Review Board approved study protocols.</p></sec></sec><sec id="s3" sec-type="results"><title>Results</title><p>A CONSORT diagram (<xref ref-type="fig" rid="figure1">Figure 1</xref>) outlines intervention allocation and participant flow. Over half of the sample (516/916, 56.3%) identified as American Indian and 85.2% (780/916) lived in urban areas. During the 3-month follow-up, 54 of the 916 households (5.9%) enrolled in ITCA WIC. Enrollment was 4.3% (95% CI 2.6%&#x2010;7.0%) among households that received the text, while it was 6.9% (95% CI 5.1%&#x2010;9.3) among delayed controls. The difference was not statistically significant (<italic>P</italic>=.097, Pearson <italic>&#x03C7;</italic><sup>2</sup> test).</p><fig position="float" id="figure1"><label>Figure 1.</label><caption><p>CONSORT flow diagram.</p></caption><graphic alt-version="no" mimetype="image" position="float" xlink:type="simple" xlink:href="formative_v9i1e78907_fig01.png"/></fig></sec><sec id="s4" sec-type="discussion"><title>Discussion</title><p>This pilot study found no evidence that a text message increased WIC enrollment among likely-eligible SNAP households. This finding is consistent with results from pilot studies in Colorado, Montana, and Virginia [<xref ref-type="bibr" rid="ref8">8</xref>]. While text interventions have improved outcomes such as retention of current WIC participants [<xref ref-type="bibr" rid="ref9">9</xref>] and enrollment among WIC-eligible Medicaid participants [<xref ref-type="bibr" rid="ref10">10</xref>], more intensive or multi-pronged approaches may be needed to increase WIC enrollment among eligible non-participating SNAP households. Notably, enrollment rates were low in both intervention and delayed control households. Possible reasons include children aging out of WIC eligibility before receiving the text and families already receiving services from another WIC agency in the state. Given this study&#x2019;s focus on American Indian communities, future research should explore whether similar text-based interventions are effective in other populations and countries offering similar programs. We did not conduct a power calculation prior to the trial as we enrolled all eligible households; post-hoc analyses confirm the study was adequately powered to detect group differences. We also cannot rule out the possibility that intervention households shared messages with others. Future randomized trials should address the potential for cross-contamination between study arms. Trials with longer follow-up periods and those that test effects of multiple messages are also warranted.</p></sec></body><back><ack><p>This work was supported by federal funds from the U.S. Department of Agriculture. The contents of this publication do not necessarily reflect the view or policies of the U.S. Department of Agriculture, nor does mention of trade names, commercial products, or organizations imply endorsement by the U.S. Government. The study funder had no role in the design, execution, or interpretation of the research.</p></ack><notes><sec><title>Data Availability</title><p>Data associated with this report are not able to be shared because they belong to a tribal entity.</p></sec></notes><fn-group><fn fn-type="con"><p>NVO&#x2019;R, MJ, FA, and POV conceived the study and designed the statistical methods. FA performed the data analysis. FA and EMM wrote the first manuscript draft. NVO&#x2019;R, MJ, ABR, and POV critically reviewed and edited the manuscript. All authors helped to interpret the results, critically revised the manuscript, and provided final approval of the version for publication.</p></fn><fn fn-type="conflict"><p>None declared.</p></fn></fn-group><glossary><title>Abbreviations</title><def-list><def-item><term id="abb1">ITCA</term><def><p>Inter Tribal Council of Arizona, Inc.</p></def></def-item><def-item><term id="abb2">SNAP</term><def><p>Supplemental Nutrition Assistance Program</p></def></def-item><def-item><term id="abb3">WIC</term><def><p>Special Supplemental Nutrition Program for Women, Infants, and Children</p></def></def-item></def-list></glossary><ref-list><title>References</title><ref id="ref1"><label>1</label><nlm-citation citation-type="web"><article-title>Special supplemental nutrition program for women, infants, and children (WIC)</article-title><source>US Department of Agriculture, Food and Nutrition Service</source><access-date>2023-01-21</access-date><comment><ext-link ext-link-type="uri" 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